Case Studies

Real results from real brands

See how e-commerce brands use WhatsApp with Kanal to recover revenue, boost engagement, and build lasting customer relationships.

Papills
Wanimo
Cynique
Barz
Arntreal
Odor Studio
Maison du Temps
Lao Care
Ongles Lab
Bliss
Fincut
Papills
Wanimo
Cynique
Barz
Arntreal
Odor Studio
Maison du Temps
Lao Care
Ongles Lab
Bliss
Fincut
Arntreal case study
3XEngagement vs email
ArntrealArntreal
Fashion

Arntreal tripled their engagement with WhatsApp campaigns

Arntreal needed a way to cut through inbox noise and reach customers where they actually engage. With Kanal's campaign builder, they launched targeted WhatsApp broadcasts that drove 3x higher engagement and a 27% uplift in repeat purchases.

3XEngagement rate
+27%Repeat purchases
€285KRevenue in 90 days
Fincut case study
80%Support automated
FincutFincut
Fashion

Fincut automated 80% of support while increasing customer satisfaction

Fincut was drowning in repetitive support tickets — order tracking, product questions, return requests. Kanal's AI chatbot now handles 80% of queries automatically, freeing the team to focus on growth while CSAT scores actually improved.

80%Queries automated
+15%CSAT improvement
2minAvg response time
Jean Fourche case study
+42%Revenue recovered
Jean FourcheJean Fourche
Bike & Apparel

How Jean Fourche recovered 42% of abandoned carts with WhatsApp

Jean Fourche, a premium bike brand, was losing thousands in abandoned carts every month. By implementing Kanal's automated WhatsApp recovery flows, they transformed lost sales into their highest-converting channel — outperforming email by 8x.

+42%Cart recovery rate
96%Open rate
14XROI
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Real results from real brands | Kanal