Collect more reviews with WhatsApp
Stop waiting for reviews that never come. Kanal automatically requests reviews via WhatsApp after delivery — where your customers actually respond.
Getting reviews is painfully hard
Email review requests get lost in spam folders. Only 1-2% of customers leave a review after an email prompt. Without social proof, your conversion rate suffers and your ad costs increase.
Ask for reviews where customers are active
WhatsApp review requests get 96%+ open rates and feel like a natural conversation. Kanal makes it effortless for customers to share their experience — with photos, videos, or text — directly in WhatsApp.
Automated review requests
Trigger review requests automatically after delivery confirmation. No manual follow-ups needed.
Photo & video UGC
Customers can share photos and videos directly in WhatsApp. Collect authentic UGC at scale.
Smart timing
Send requests at the optimal time after delivery when customer satisfaction is highest.
Review platform sync
Collected reviews sync with popular platforms like Judge.me, Loox, and Shopify native reviews.
Frequently asked questions
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Start using Kanal.
The future of e-commerce is conversational.