Your AI-powered WhatsApp assistant
Let Kanal's AI chatbot handle 80% of customer queries on WhatsApp — 24/7. Instant answers, product recommendations, and order tracking without lifting a finger.
Customer support doesn't scale
Your team spends hours answering the same repetitive questions: 'Where is my order?', 'What's your return policy?', 'Do you have this in stock?'. Every unanswered message is a lost sale.
AI that speaks your brand's language
Kanal's AI chatbot learns your product catalog, policies, and brand voice. It provides instant, accurate responses on WhatsApp — handling order tracking, product questions, and returns while seamlessly escalating complex issues to your team.
24/7 instant responses
Your AI chatbot never sleeps. Answer customer questions instantly, even outside business hours.
Product recommendations
The AI knows your catalog and suggests the right products based on customer preferences.
Order tracking
Customers can check their order status directly in WhatsApp. No more support tickets.
Smart escalation
Complex queries are seamlessly handed off to your team with full conversation context.
Frequently asked questions
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Start using Kanal.
The future of e-commerce is conversational.