WhatsApp Automations

Put your WhatsApp marketing on autopilot

Build powerful automation flows that trigger based on customer behavior. From welcome series to win-back campaigns, Kanal handles it all automatically.

10+Automation triggers
80%Time saved
24/7Always running

Manual messaging doesn't scale

As your store grows, manually managing WhatsApp conversations, campaigns, and follow-ups becomes impossible. You need a system that works 24/7 without your constant attention.

Automation that feels personal

Kanal's automation builder lets you create sophisticated WhatsApp flows triggered by Shopify events. Welcome new subscribers, follow up on purchases, re-engage inactive customers — all running automatically with the personal feel of 1-to-1 messaging.

Visual flow builder

Drag-and-drop builder to create complex automation flows with conditions, delays, and branches.

Shopify event triggers

Trigger automations based on orders, checkouts, signups, tags, and any Shopify event.

Customer segmentation

Segment customers by purchase history, behavior, location, and custom properties.

Shared inbox & collaboration

Manage all WhatsApp conversations in one inbox. Assign, tag, and collaborate with your team.

FAQ

Frequently asked questions

What automations can I create with Kanal?
How does the automation builder work?
Can I segment my customers for different automations?
Does Kanal include a shared inbox?

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The future of e-commerce is conversational.

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WhatsApp Automation for Shopify | Kanal | Kanal