The #1 WhatsApp app for Shopify
Kanal integrates natively with Shopify to power abandoned cart recovery, order notifications, post-purchase upsells and WhatsApp campaigns — all from one dashboard.
Email alone isn't enough anymore
Shopify merchants rely on email for cart recovery and marketing, but open rates keep declining. With inboxes crowded and SMS costs rising, you need a channel your customers actually read.
WhatsApp: your highest-converting Shopify channel
With Kanal's native Shopify integration, you can trigger automated WhatsApp flows based on real-time store events — abandoned carts, new orders, fulfillments, and more. 96%+ open rates, 5X higher conversion than email.
Key Features
Abandoned cart recovery
Automatically send WhatsApp reminders when customers leave items in their cart. Include product images and one-click checkout links.
Order notifications
Keep customers informed with WhatsApp order confirmations, shipping updates, and delivery notifications.
Post-purchase upsells
Send personalized product recommendations after purchase to increase AOV and drive repeat orders.
WhatsApp campaigns
Broadcast targeted campaigns to segmented customer lists with rich media, buttons and product carousels.
What you can do
Cart recovery
Recover up to 25% of abandoned carts with automated WhatsApp reminders sent at the right time.
Marketing campaigns
Launch flash sales, product drops and seasonal promotions directly on WhatsApp.
Customer support
Handle pre-sale questions and post-sale support in real-time through WhatsApp conversations.
Frequently asked questions
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The future of e-commerce is conversational.